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Technical support

  • I get  an error when I try to log in. Read more about this problem
  • I have forgotten my password. Read more about this problem 
  • I would like to subscribe/unsubscribe to one or more Point Carbon mailing lists:
    • Please log in, then click on the "My account" link just above the left hand menu.
    • Check/uncheck the mailing lists you want to subscribe/unsubscribe
  • I want to edit my user details or change my address
    • Please log in, then click on the "My account" link just above the left hand menu.
    • Click on the button "Edit user information", enter your changes and click the "Update info".
    • If you want to enter a separate invoice address, click the "Create invoice address" button
    • Please note that on the My account page you may also manage your mailing list subscriptions, view your subscriptions and set your preferred time zone.


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