I get "Error logging in - the username or password supplied is incorrect"

• Did you forget or misspell your Login ID (username)? Login = e-mail address. 
• NB! The user name and password are case sensitive, you need to distinguish between upper case and lower case letters.
• Is the "Caps Lock" or "A" light on your keyboard on? If so, hit "Caps Lock" key before trying again.
• Is the "Remember my password"-option turned on? If so, make sure your username (login ID) and password are registered correctly. Try typing the entire username and password again.
• Did you forget your password? Click here to get a new password

Still having problems?
If you still have problems logging in, send an e-mail to tech@pointcarbon.com.